Public Offer (Offer Agreement) — Mushroom Matters

1.1. This document is an official public offer (the "Offer") of the Seller identified in Section 2 addressed to any legally capable individual (the "Buyer") to conclude a retail purchase-and-sale agreement for goods on the terms below. Under the applicable civil law of the Republic of Armenia, the Offer is a public offer.

1.2. Definitions. "Seller" — the sole proprietor named in Section 2. "Buyer" — a person who places an order. "Site" — the website mushroomatters.com. "Goods" — the products presented on the Site. "Order" — the Buyer's request to purchase Goods submitted through the Site. "Acceptance" — the Buyer's full and unconditional acceptance of the terms of this Offer.

1.3. By placing an Order and ticking the consent checkbox, the Buyer confirms that they have read, understood and accepted this Offer and the Privacy Policy in full.

1.4. The Seller may amend this Offer at any time. The version published on the Site at the moment the Order is placed applies to that Order.

2.1. Sole proprietor Armen Barseghyan Simoni, registered in the Republic of Armenia. State registration No. 264.1380700 dated 05.04.2024, State Unified Register of the Ministry of Justice of the Republic of Armenia. Taxpayer identification number (ՀՎՀՀ/TIN): 73047749. Place of business: Yerevan, Republic of Armenia.

2.2. Full requisites are set out in Section 12. The Seller operates the Mushroom Matters brand and sells on a delivery-only basis, with no physical storefront.

3.1. The Seller undertakes to transfer to the Buyer, and the Buyer to accept and pay for, the Goods — liquid dual-extraction tinctures based on functional mushrooms: Lion's Mane, Reishi and Cordyceps. The description, composition and price of each item are given on the corresponding page of the Site.

3.2. Important. The Goods are a FUNCTIONAL FOOD PRODUCT and are NOT a medicine or a medical product. They are not intended for the diagnosis, treatment, cure or prevention of any disease and do not replace a balanced diet or professional medical advice. Before use, consult a doctor if you are pregnant or breastfeeding, taking medication, or have a chronic condition. Do not exceed the recommended dose. Keep away from children.

3.3. The Goods comply with the EAEU technical regulations; declaration/certificate of conformity No. RU Д-АМ.РА03.В.40659/25. Batch, best-before date and storage conditions are indicated on the packaging.

3.4. Product images on the Site are illustrative; slight differences in packaging appearance are possible.

4.1. The Buyer submits an Order through the Site, providing: name, phone number, email (optional), delivery address and preferred messenger. The Buyer is responsible for the accuracy of the data provided.

4.2. Submitting the Order is the Buyer's Acceptance of this Offer. The purchase-and-sale agreement is deemed concluded at the moment the Seller's manager confirms the Order and its final amount to the Buyer in Telegram or WhatsApp. Until such confirmation, the Order is a request and does not oblige the Seller to sell.

4.3. The Seller may decline or adjust an Order (for example, if the item is out of stock or the data are incorrect), notifying the Buyer. If payment has already been made for an Order that cannot be fulfilled, the Seller refunds the amount.

5.1. Prices are shown on the Site in Armenian dram (AMD), Russian ruble (RUB) or Georgian lari (GEL). The applicable price is the one confirmed by the manager for the Order. The Seller may change prices at any time; a change does not affect an already confirmed Order.

5.2. Available payment methods: fast-payment QR code via SBP (for payments in RUB), cash on delivery, and bank transfer. The available method for a given Order is agreed with the manager. Online card acquiring is planned but not yet available.

5.3. Unless otherwise agreed, the delivery cost is not included in the price of the Goods and is stated separately when the Order is confirmed.

6.1. Delivery is available across Yerevan and the Republic of Armenia, and to the Russian Federation via the CDEK (СДЭК) courier service. Delivery method, timeframe and cost are agreed with the manager when the Order is confirmed.

6.2. Delivery timeframes are estimated and may change due to circumstances of the carrier or customs, which are beyond the Seller's control. The Seller is not liable for delays caused by the carrier.

6.3. Upon receipt, the Buyer should check the integrity of the packaging and the completeness of the Goods. Claims about visible damage or shortage should be raised at the moment of receipt where possible.

6.4. Cross-border shipping (to Russia) may be subject to import rules and restrictions of the destination country; compliance with them is the Buyer's responsibility. [clarify: any customs limits or documentation for CDEK shipments of food products to Russia]

7.1. The Goods are a consumable food product. A food product of proper quality is generally not subject to return or exchange after purchase, in accordance with the applicable consumer-protection rules. The Buyer confirms they are aware of this before ordering. [clarify with lawyer: exact reference in Armenian law, and Russian rules for remote-sale food where applicable]

7.2. If the Goods are of improper quality — for example, defective, damaged in transit, delivered with a broken seal, incomplete, or with an expired best-before date — the Buyer is entitled to a replacement of equivalent Goods or a full refund of the amount paid. Please notify the Seller promptly and, where possible, attach a photo of the defect and the packaging.

7.3. To make a claim, the Buyer contacts the Seller via the contacts in Section 12, indicating the Order, the item and the nature of the problem. The Seller reviews the claim and responds within a reasonable time. [clarify: statutory response and refund timeframes]

7.4. Refunds are made by the same method used for payment, unless the parties agree otherwise.

8.1. The Seller undertakes to: transfer Goods that conform to the description and to the confirmed Order; provide reliable information about the Goods; process personal data in accordance with the Privacy Policy.

8.2. The Seller is entitled to: decline or adjust an Order under clause 4.3; require the Buyer to provide accurate data needed for delivery.

8.3. The Buyer undertakes to: provide accurate order and delivery details; accept and pay for the Goods; read the composition, dosage and warnings before use.

8.4. The Buyer is entitled to: receive Goods of proper quality; receive full information about the Goods; the protections provided by applicable consumer-protection law.

9.1. The parties are liable for non-performance of their obligations in accordance with the applicable law of the Republic of Armenia and this Offer.

9.2. The Seller is not liable for consequences of the Buyer using the Goods contrary to the recommendations, dosage or warnings, or for individual reactions to components. The Goods do not replace medical treatment.

9.3. The Seller is not liable for the Buyer providing inaccurate data or for delays and losses caused by carriers, payment systems or customs authorities.

9.4. Neither party is liable for full or partial failure to perform obligations caused by force majeure (natural disasters, war, restrictions imposed by public authorities, disruptions in payment or delivery systems and similar events beyond the parties' reasonable control).

10.1. The Seller collects and processes the following personal data of the Buyer: name, phone number, email (if provided), delivery address and messenger handle. The data are used solely to process and deliver the Order and to communicate with the Buyer about it.

10.2. The data are shared only with delivery services to the extent needed to deliver the Order and are never sold or transferred to third parties for other purposes. Processing is carried out under the personal-data legislation of the Republic of Armenia and, for customers in the Russian Federation, Federal Law No. 152-FZ "On Personal Data".

10.3. Consent to the processing of personal data is given by the Buyer via a checkbox when placing the Order. The Site may use Google Analytics and Yandex Metrica for aggregated web analytics when enabled. Details of processing, storage and the Buyer's rights are set out in the Privacy Policy published on the Site.

11.1. This Offer is governed by the law of the Republic of Armenia. Matters not settled by the Offer are governed by the applicable law.

11.2. Disputes are resolved through negotiation; the claim (pre-trial) procedure is mandatory. If agreement is not reached, the dispute is referred to the competent court in accordance with applicable law. [clarify with lawyer: jurisdiction for cross-border sales to Russian consumers]

11.3. If any provision of this Offer is found invalid, the remaining provisions stay in force. The Russian text of this Offer is primary; the English text is provided for convenience, and in case of discrepancy the Russian text prevails. [clarify with lawyer: whether an Armenian-language version is required]

11.4. This version is effective from the date of publication on the Site. Date of the current version: [clarify: publication date].

Sole proprietor Armen Barseghyan Simoni. State registration No. 264.1380700 dated 05.04.2024, State Unified Register of the Ministry of Justice of the Republic of Armenia. TIN (ՀՎՀՀ): 73047749. Address: Yerevan, Republic of Armenia [clarify: full postal address for the offer]. Brand: Mushroom Matters, mushroomatters.com.

Contacts: phone +374 44 605058, email mushroomatters@gmail.com, Telegram @mushroomatters, Instagram @mushroomatters. [clarify: bank/settlement requisites for bank-transfer payments, to be added by the lawyer and not shown publicly if they contain sensitive personal account data]