Privacy and Personal Data Processing Policy

The personal data operator and seller is sole proprietor Armen Barseghyan Simoni (անհատ ձեռնարկատեր Արմեն Բարսեղյան Սիմոնի), Republic of Armenia.

State registration number: 264.1380700, dated 05.04.2024, State Unified Register, Ministry of Justice of the Republic of Armenia. Taxpayer ID (ՀՎՀՀ/TIN): 73047749.

Place of registration: Yerevan, Republic of Armenia. Full postal address for the offer: [clarify: exact address for the offer]. Brand: Mushroom Matters, website mushroomatters.com.

When you place an order we collect: your name, phone number, email address (optional), delivery address, and your messenger handle (Telegram or WhatsApp) for order communication.

We do not collect or request passport data, citizenship data, or payment details beyond the minimum needed to place and deliver your order.

Additionally, when you use the site, technical data may be processed (cookies, IP address, device and site-activity data). See the section on cookies and analytics.

Personal data is used solely to: receive and confirm your order; contact you about the order via Telegram or WhatsApp; calculate the amount and arrange payment; deliver the product within Yerevan and Armenia, and to Russia via the CDEK delivery service; and respond to your enquiries.

Analytics data is used in anonymized or aggregated form to assess how the site works and to improve the service.

Processing is carried out on the basis of: your consent, which you give by ticking the relevant checkbox at checkout; and the need to perform the contract (processing and delivering your order) to which you are a party.

Processing is carried out in accordance with the personal data protection law of the Republic of Armenia and, for customers in the Russian Federation, in line with Federal Law No. 152-FZ "On Personal Data".

To fulfil your order, we share the minimum necessary data (name, phone, delivery address) with delivery services, including CDEK for shipments to Russia, and with the messengers we use (Telegram, WhatsApp) to communicate about the order.

We never sell your personal data and never share it with third parties for advertising or other purposes unrelated to fulfilling your order, except where the law directly requires it.

Personal data is kept for as long as needed to fulfil and communicate about your order, and for the period required by applicable law (including accounting and tax records). Specific retention period: [clarify: retention period, e.g. 3 years after the last order].

When the retention period expires or consent is withdrawn, the data is deleted or anonymized, unless the law requires otherwise.

The site uses cookies needed for it to work, and web analytics tools: Google Analytics and Yandex Metrica (when enabled). These services collect anonymized data about visits (for example, IP address, device type, pages viewed).

You can restrict the use of cookies in your browser settings. Disabling some cookies may affect how certain site features work.

You have the right to: access your personal data and information about how it is processed; request that it be corrected or updated; request its deletion; and withdraw consent to processing that you previously gave.

To exercise your rights, send a request to the operator's contacts below. We will handle it within the timeframes set by applicable law. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Mushroom Matters products (liquid dual-extraction tinctures of Lion's Mane, Reishi and Cordyceps) are a functional food product, not a medicine, and do not replace medical advice. EAEU declaration of conformity No. RU Д-АМ.РА03.В.40659/25.

Returns and exchanges: as a food product of proper quality, the goods are generally not returnable or exchangeable. If the goods are of improper quality (damaged or defective), they will be replaced or refunded in accordance with applicable law.

For questions about personal data processing and to exercise your rights: phone +374 44 605058; email mushroomatters@gmail.com; Telegram @mushroomatters; Instagram @mushroomatters.

Payment today: SBP via QR code (for payment in rubles), cash on delivery, and bank transfer. Online card payment is planned but not yet available. Prices are shown in AMD / RUB / GEL.

The operator may amend this policy. The current version is always published on mushroomatters.com. Material changes take effect once published on the site, unless stated otherwise.

Effective date of this version: [clarify: date of publication].