Delivery Terms — Mushroom Matters

1.1. These Delivery Terms form part of the Public Offer and apply to Goods purchased from the Seller through mushroomatters.com or an Official chat.

1.2. Submitting an Order request alone does not create a payment obligation or guarantee a delivery method, timeframe or cost. Before the Buyer confirms the Order, the Seller communicates the available method, delivery destination, timeframe, delivery cost and final amount payable.

2.1. Delivery within Yerevan is free. The address, delivery timeframe and final amount are shown at checkout and accepted in the same action as placing the Order. For delivery elsewhere in Armenia, Russia and other countries, checkout accepts an Order request without an obligation to pay. The Seller agrees the delivery cost, timeframe and final amount individually and sends a protected link for the Buyer to review and confirm the final terms before payment.

2.2. The Seller communicates the carrier or other delivery method in the final Order summary. A change affecting the price or timeframe requires the Buyer's express confirmation before dispatch.

3.1. Delivery within Yerevan is free: the Seller bears the carrier cost. For other destinations, the delivery cost and payment arrangement are agreed individually before confirmation. Three arrangements are available only as expressly agreed before confirmation: the Seller pays for delivery; the Buyer pays the carrier directly, separately from the amount payable to the Seller; or the Buyer pays the agreed delivery charge to the Seller with the Order, and the Seller pays the carrier. Any Buyer-paid amount, or its calculation method and maximum where it cannot be determined in advance, is disclosed before agreement. The actual carrier cost recorded later does not increase the Buyer’s agreed debt. Promised free delivery remains free.

3.2. The Buyer has no payment obligation until expressly accepting the Goods, discounts, delivery cost, other disclosed charges, final amount and payment method. Customs duties or recipient-country charges for cross-border delivery are disclosed before confirmation where known to the Seller.

4.1. The delivery timeframe is shown before confirmation. Delivery within Yerevan takes 1–2 calendar days after payment is verified; the exact delivery appointment is arranged within that timeframe. For delivery outside Yerevan, the timeframe is agreed individually and shown in the final terms before the Buyer confirms them.

4.2. If the Seller cannot deliver within the agreed or statutory timeframe, the Seller informs the Buyer and offers an appropriate additional period. The Buyer may cancel and obtain a refund without an additional period where mandatory law permits it, including where delivery by the agreed date was essential.

5.1. The risk of accidental loss or damage remains with the Seller until the Buyer or a person designated by the Buyer receives the Goods. If the Buyer independently appoints a carrier not offered by the Seller, risk may pass when the Goods are handed to that carrier as provided by mandatory law.

5.2. The Buyer is encouraged to inspect the package, seal, quantity and item on receipt and report a visible problem promptly. Inspection is a convenience and is not a condition that removes statutory rights if a defect or shortage is reported later.

6.1. If delivery fails because the Buyer supplied an incorrect or incomplete address or cannot be reached at an agreed time, the parties agree a repeat delivery or cancellation and any lawful, disclosed direct cost. No charge is imposed for Goods not handed over unless the Buyer expressly agrees and mandatory law permits it.

6.2. If the carrier confirms that an Order is lost before receipt, the Seller first offers to send an equivalent replacement at no additional cost. If the Buyer does not accept that replacement or it cannot be delivered within the agreed timeframe, the Seller refunds the applicable amount. For a damaged, incomplete or wrongly delivered Order, the Seller offers prompt correction or replacement without limiting the Buyer’s mandatory remedies. Contact +374 44 605058, mushroomatters@gmail.com or the Official chat used for the Order.